Benchmark Awards 2019 Finalists: Project ECHO telemedicine

Congratulations to our PR assistant Nathan who recently drafted a phenomenal award submission for our client Zoom and their customer Liverpool Hospital around the roll out of Project ECHO. Nathan’s submission was named as one of three finalists in the iTnews Benchmark Awards 2019 for best health project.

Project ECHO sees GP’s and specialists use the Zoom platform to help diagnose and treat hepatitis C. It is a revolutionary program that seeks to educate and deliver specialist healthcare services to disadvantaged areas, with the goal to eliminate the hepatitis C virus in Australia by 2028. keeping

By implementing Zoom Video Communications’ cloud communication platform, Project ECHO connects General Practitioners located in rural Australia with medical specialists in metro hospitals to help diagnose medical conditions, mainly hepatitis C.

Using Zoom, general practitioners call in to scheduled meetings with a complete multi-disciplinary team, and bring de-identified potential hepatitis C cases to discuss. Zoom’s software allows information from blood test results, ultrasounds and other tests to be viewed simultaneously by GPs and specialists, so specialists can help diagnose hepatitis C cases without patients being required to travel from rural towns to metro hospitals.

The program also allows GPs to feel confident treating hepatitis C independently, without needing to make referrals to specialists in the future. Nurses from practices in towns such as Darwin, Melbourne, Dubbo and Wagga Wagga have already had training facilitated through Project ECHO and Zoom.

To find out more about, here is a brief video on how the ECHO model works:


The Benchmark Awards will be held on March 7th, 2019 in Barangaroo.